For us to check the printer generally,we need the printer ini file.

To get that file, please open Composer, click New Build, click your target printer, then click the blue globe icon in the top right corner, a web browser will open, please go to the tab System Information and you will see View Printer.ini. Right click that file and click Save Target As/ Save Link As to download the text file. Please then attach the file onto your Articon ticket.