This guide explains how to quickly download, launch, and share access through TeamViewer QuickSupport, the portable version of TeamViewer that does not require installation. These steps will allow our support team to connect, assist, and troubleshoot your system remotely.

1. Download TeamViewer QuickSupport

  1. Visit teamviewer.com/download

  2. Click Download under TeamViewer QuickSupport for Windows (it's labeled as a lightweight, no-install module)

    • TeamViewer QuickSupport is a small executable that does not require administrator rights. You simply download and double-click to start a support session

2. Launch TeamViewer QuickSupport

  1. Open the downloaded file (e.g., TeamViewerQS.exe) from your Downloads folder.

  2. If prompted by Windows, click Yes to grant permission.

  3. The first time you run it, Windows may ask you to accept the End User License Agreement (EULA). Read and accept it to continue.

  4. Wait a few seconds for the application to launch.

3. Share Details with Technical Support

Once QuickSupport opens, you'll see:

  • Your ID (typically a 9–10 digit number)

  • Temporary Password (automatically generated each session)

Please send both the ID and the password to technical support via the agreed communication method (e.g. email or ticket) so we can connect to your workstation.

4. Important Notes

  • Keep QuickSupport open during the remote session - closing it ends the connection.

  • The password changes every time you open QuickSupport - this helps keep your session secure.

  • Only share your ID and password with authorized support staff.

Conclusion

Once you provide your ID and Temporary Password, our support team will be able to connect and help resolve your issue remotely. Following these steps speeds up the process and ensures a smooth support experience.